Insights

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Southeast Asia is entering an “interest-driven commerce” phase

Shift from search-driven to interest-driven consumption

Decision path: content → interest → conversion

Social platforms becoming the new storefront

Whoever controls distribution controls transactions

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Interactive Commerce is redefining conversion ⭐

From browsing to participation

Gamification increases engagement

Interaction becomes part of conversion

Commerce becomes participatory

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Retention becomes the key growth driver

Rising acquisition costs

LTV becomes critical

Retention defines business potential

Growth shifts from acquisition to user management